Frequently Asked Questions
1. Where is my order?
2. Can I track my order?
Orders shipped via Ship Rocket and Indian Postal Service can be tracked. Once your orders are processed, you will receive a tracking number and details of the courier in your dispatch confirmation email.
3. What is your returns policy?
4. What can I do if my item was damaged or faulty when delivered?
We have a strong internal quality checking team, so the chances are rare. In any case, If the item delivered by us is damaged or faulty, please notify us at firstname.lastname@example.org with photos of the issue within 10 days of receiving the parcel
5. I would like to shop something as a gift, what are the gift options do you have?
6. If I made an error while entering my shipping details, is it possible to correct this?
Our packing and shipping process is extremely efficient. Once your order has been placed, it will be in progress and there is no way to alter shipping details. Please take care to ensure your shipping details are correct. If your parcel is unable to be delivered due to an incorrect address given, we may feel it necessary to refund your order rather than reattempting delivery.